Genpact ​

​Manufacturing Consulting​

Process excellence and automation

Identify process inefficiencies and use Lean Six Sigma approaches to streamline operations and drive continuous improvement.​Leverage automation and robotics to boost productivity and improve efficiency.​

Data analytics and insights​

Use advanced analytics and predictive modelling to generate actionable insights and forecast trends and outcomes.​Use AI-powered insights to enable educated, data-driven decision-making in key business domains.

​Customer experience design​

Prioritize customer needs in GBS (global business services) models to improve customer satisfaction.​Provide detailed insights on service performance metrics.

GBS strategy and transformation​

Design strategies that are aligned with business goals and optimize processes using best practices to get optimal results.​

Leverage emerging technology and digital initiatives to boost competitiveness and accelerate growth.​

Change management and governance frameworks​

Implement effective change management strategies for smooth transitions within the organization.​

Establish robust governance systems to maintain control and ensure seamless transitions.​

Holistic value propositions and strategic focus​

Deliver value that goes beyond cost reduction, addressing broader business needs.​

Emphasize innovation, efficiency, and growth as key drivers of business value.